Terms and conditions
Terms of Use
Governing Document
Acknowledgment and Acceptance
Description of Services
Through Platform Aegis Insurance Brokers provides users with access to information primarily about Insurance products and services including General Insurance, Life Insurance products and related services (renewals) (the “Service”). You are responsible for obtaining access to the site, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Site. By making use of this Site and furnishing your personal / contact details, you hereby agree that you are interested in availing and purchasing the Service(s) that you have selected. You hereby agree that Aegis Insurance Brokers may contact you either electronically or through phone, to understand your interest in the selected products and Service(s) (like renewals, reminders etc.) and to fulfil your demand. You also agree that Aegis Insurance Brokers reserves the right to make your details available to its affiliates and partners and you may be contacted by the affiliates and partners for information and for sales through email, telephone and/or SMS. You agree to receive promotional materials and/or special offers from Aegis Insurance Brokers through email or SMS.
Responsible Use and Conduct
Where in, you understand that:
- To access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, which should be accurate, correct, and up to date.
- By providing your information you explicitly authorize us to access on your behalf your records from the competent authority, such as Aadhar, RTO, etc. for the purpose of facilitation of your transaction with us.
- You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources.
- You are not permitted to access or attempt to access our Resources by any unconventional means, engaging yourself in such activity might lead to punishment under lawful Act/Acts.
- Engaging yourself in any disruption with our Resources, servers and/or network set is strictly prohibited.
- Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.
- You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liabilities.
License and Site Access
Aegis Insurance Brokers grants you a limited license to access and make personal use of the Platform and the Service. This license does not include any downloading or copying of any kind of information for the benefit of another individual, vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site, uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in Aegis Insurance Brokers’ sole discretion) an unreasonable or disproportionately large load on Aegis Insurance Brokers’ infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by Aegis Insurance Brokers to prevent or restrict access to the Site. Any unauthorized use by you shall terminate the permission or license granted to you by Aegis Insurance Brokers. By using the Site you agree not to: (i) use this site or its contents for any commercial purpose; (ii) make any speculative, false, or fraudulent transaction or any transaction in anticipation of demand; (iii) access, monitor or copy any content or information of this site using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission; (iv) violate the restrictions in any robot exclusion headers on this site or bypass or circumvent other measures employed to prevent or limit access to this site; (v) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure; (vi) deep-link to any portion of this site (including, without limitation, the purchase path for any service) for any purpose without our express written permission; or (vii) “frame”, “mirror” or otherwise incorporate any part of this site into any other website without our prior written authorization.
Eligibility
The Service is not available to minors under the age of 18 or to any users suspended or removed from the system by Aegis Insurance Brokers for any reason. Users may not have more than one active account. Additionally, users are prohibited from selling, trading, or otherwise transferring their accounts to another party. If you do not qualify, you may not use the Service or the Site.
Your Account
Disclaimer of Online Availability, Impressions, And Click-Throughs
In addition to the other disclaimers and limitations discussed in this notice, there are no guarantees and no warranties regarding online availability, impressions, and click-through of https://www.aegisinsurance.in/, its web pages, and any material, information, links, or content presented on the web pages at www.aegisinsurance.in, its web pages, and any material, information, links, or content presented on the web pages at https://www.aegisinsurance.in/, may be unavailable for online access at any time. Advertising sponsors and advertising, if any and if permitted, must be approved by Aegis Insurance Brokers before the posting of any advertising material, information, links, content, banners, and graphics on https://www.aegisinsurance.in/. Aegis Insurance Brokers reserves the right to accept or to reject any advertising sponsor or any advertising for any reason.
Cancellation & Refund/Chargeback Terms and Conditions
(a) Free look period Cancellation and Refund
As per the IRDAI rules and regulations, you have the right to cancel your insurance policy within 15(fifteen) days from the date of (online) receipt of insurance policy (referred to as “Free look period”) and refund of your premium amount shall be processed as per the applicable process and procedures followed by the insurer. This Free look facility can be availed only for Life and Health insurance policies, subject to certain other terms and conditions specified by IRDAI. We encourage all our customers to read the insurance policy document carefully and avail the free look facility in case the terms and conditions of the insurance policy document don’t match your insurance requirements. Further, you understand that once you place a cancellation request within the Free look period, the policy gets cancelled and entire premium is refunded to you subject to deduction of (i) charges pertaining to medical tests conducted (ii) administrative and service cost like stamp duty etc. and (iii) Charges for mortality for the period the policy was in force. Please note such deduction is at the sole discretion of the insurer.
(b) Chargebacks
License Disclaimer
Local Laws
Aegis Insurance Brokers is compliant as per the local, state and central laws. We endeavour to provide information under its control or possession, or assistance to any Government agency which is lawfully authorised to investigate or protect cybersecurity activities, for the purposes of verification of identity, or for the prevention, detection, investigation, or prosecution, of offences under any law for the time being in force, or for cyber security incidents as soon as possible, but not later than seventy two hours of the receipt of an order or as per the timelines specified in any government or regulatory order. Accordingly, our Grievance officer and our legal team is authorized to receive and acknowledge any order, notice or direction issued by the Appropriate Government, any competent authority, or a court of competent jurisdiction. Aegis Insurance Brokers controls and operates this Website from its headquarters in Trivandrum, Kerala, India and makes no representation that the materials on the website are appropriate or available for use in other locations. If you use this Website from other locations, you are responsible for compliance with applicable local laws including but not limited to the export and import regulations of other countries. Unless otherwise explicitly stated, all marketing or promotional materials found on this Website are solely directed to individuals, companies or other entities located in India and comply with the laws prevailing for the time being in force in India. Disputes if any shall be subject to the exclusive jurisdiction of Courts.
Limitation of Liability
Indemnity
You agree to indemnify and hold Aegis Insurance Brokers (officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including reasonable attorneys’ fees, or arising out of or related to your breach of this ToU, your violation of any law or the rights of a third party, or your use of the Site.
Electronic Communication
When you use the Site or send emails to Aegis Insurance Brokers, you are communicating with Aegis Insurance Brokers electronically. You consent to receive communications from Aegis Insurance Brokers electronically. Aegis Insurance Brokers may communicate with you by email or by posting notices on the Site or by phone or usually available means of communication. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Intellectual Property Rights
Indemnification
Limitation of Warranties
- The use of our Resources will meet your needs or requirements,
- The use of our Resources will be uninterrupted, timely, secure or free from errors,
- The information obtained by using our Resources will be accurate or reliable, and
- Any downloads from Aegis Insurance Brokers will not harm your computer or device in any way.
Privacy
Your privacy is very important to us, and it is maintained in separate section (Privacy Policy)
Severability
If any clause of this ToU shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the Agreement.
Force Majeure
Site-Provided Email and Postings
Aegis Insurance Brokers is under no obligation to review any messages, information, or content (“Postings”) posted on the Site / Mobile Application by users and assumes no responsibility or liability relating to any such Postings. Notwithstanding the above, Aegis Insurance Brokers may from time to time monitor the Postings on the Site and may decline to accept and/or remove any email or Postings. You understand and agree that you shall not to use any functionality provided by the Site to post content or initiate communications or host, display, upload, modify, publish, transmit, store, update or share any information that contain: (i) Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law for the time being in force or is defamatory, obscene, pornographic, paedophilic, invasive of another privacy including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force; (ii) Advertisements or solicitations of any kind; (iii) Impersonate others or provide any kind of false information or belongs to another person and to which the user does not have any right; (iv) Personal information such as messages which state phone numbers, account numbers, addresses, or employer references.; (v) Messages by non-spokesperson employees of Aegis Insurance Brokers purporting to speak on behalf of Aegis Insurance Brokers or containing confidential information or expressing opinions concerning Aegis Insurance Brokers; (vi) Messages that offer unauthorized downloads of any copyrighted or private information or infringes any patent, trademark, copyright or other proprietary rights; (vii) Multiple messages placed within individual folders by the same user restating the same point; (viii) Chain letters of any kind; (ix) Identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or other similar message, or any other type of unsolicited commercial message; (x) is harmful to child; (xi) deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact; (xii) impersonates another person; (xiii) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; (xiv) contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; or (xv) is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person. This prohibition includes but is not limited to a) Using Aegis Insurance Brokers to send messages to people who don’t know you or who are unlikely to recognize you as a known contact; b) Using Aegis Insurance Brokers to connect to people who don’t know you and then sending unsolicited promotional messages to those direct connections without their permission; and c) Sending messages to distribution lists, newsgroup aliases, or group aliases.
Modification and Notification of Changes
Trademarks
The trademarks, logos and service marks (“Marks”) displayed on the Site / Mobile Application are the property of Aegis Insurance Brokers /its parent company and other associated parties and service providers. Users are prohibited from using any Marks for any purpose including but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of Aegis Insurance Brokers or such third party which may own the Marks. All information and content including any software programs available on or through the Site (“Content”) is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.
General
If any of these conditions are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. Headings are for reference purposes only and do not limit the scope or extent of such section. This ToU and the relationship between you and Aegis Insurance Brokers will be governed by the laws of the India without regard to its conflict of law provisions. You and Aegis Insurance Brokers agree to submit to the personal jurisdiction of the court’s jurisdiction with respect to any legal proceedings that may arise in connection with this ToU. The failure of Aegis Insurance Brokers to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. Aegis Insurance Brokers does not guarantee it will take action against all breaches of this ToU. Except as otherwise expressly provided in this ToU, there shall be no third-party beneficiaries to this ToU. This ToU constitutes the entire agreement between you and Aegis Insurance Brokers and governs your use of the Site, superseding any prior agreements between you and Aegis Insurance Brokers with respect to the Site.
Termination of Use
You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement.
Governing Law and Jurisdiction
This ToU Agreement and the Privacy Policy shall be governed and construed in accordance with the laws of the Republic of India and the courts, India shall have exclusive jurisdiction on all matters and disputes arising out of and relating to the Site.
Miscellaneous:
Except as explicitly stated otherwise, any notices shall be given by postal mail/email.
On behalf of Aegis Insurance Brokers to:
Aegis Insurance Brokers Private Limited
First Floor – SK Tower, Adjacent IOC Petrol Pump
Karamana PO, Thiruvananthapuram – 695002
Contact: 0471-4252620 IRDAI Reg No.691
Email: contact@aegisinsurance.in
All notices with respect to these Terms of Use from Aegis Insurance Brokers will be served to You: By email (as provided by You at the time of Registration or communicating with Aegis Insurance Brokers) or by general notification on the Platform.
You cannot assign or otherwise transfer the Agreements, or any rights granted hereunder or any obligations, to any third party and any such assignment or transfer or purported assignment or transfer shall be void ab initio. Aegis Insurance Brokers’ rights and/or obligations under the Agreement are freely assignable or otherwise transferable by Aegis Insurance Brokers to any third parties without the requirement of seeking Your prior consent. Aegis Insurance Brokers shall have the right to transfer Your Account and Account Information to a third party who purchases Aegis Insurance Brokers’ business as conducted under the Platform.